Administrative Service Manager Duties and Responsibilites

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Primary Duty

Transportation companies with positions that involve safety-sensitive roles are required to comply with regulations set by the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA).

The role of an administrative services manager is to oversee various administrative tasks within an organization.

An administrative services manager is responsible for coordinating and managing administrative functions such as facility management, records management, and office maintenance.

They also ensure that policies and procedures are followed, evaluate and recommend changes to improve efficiency, and handle budgeting and financial responsibilities related to administrative tasks.

Their role is crucial in maintaining the smooth operation of the organization and supporting the overall goals and objectives.

What does an Administrative Services & Facilities Manager do?

Administrative services and facilities managers are responsible for organizing and supervising various activities to ensure the smooth operation of organizations. These activities can include managing services for departments such as mail, printing, recordkeeping, security, building maintenance, and recycling. Multiple managers may be required to oversee these services for different departments within an organization.

These managers play a crucial role in ensuring that these services are efficiently coordinated and executed, allowing the organization to function effectively. They are responsible for planning, coordinating, and directing these activities, ensuring that they are carried out in a manner that supports the organization's overall goals and objectives.

Overall, the role of administrative services and facilities managers is integral to maintaining the efficiency and functionality of organizations by overseeing and coordinating various services and activities.

Why do small businesses hire administrative services managers?

Administrative services managers are often hired by both large and small businesses to enhance efficiency and safety. They primarily work in office settings, but may also need to visit different departments or off-site locations to assess and address administrative and production needs.

Administrative Functions

The responsibilities of an Administrative Coordinator include providing support for office operations, managing phone calls, and coordinating internal meetings.

To excel in this position, strong organizational skills are necessary, as well as the ability to prioritize tasks and meet deadlines.

Major Role

However, some employers may consider applicants with a high school diploma and substantial work experience.

Administrative services managers are individuals who oversee and manage various administrative tasks within an organization. They are responsible for ensuring the efficient operation of an office or facility. Strong organizational, communication, and problem-solving skills are essential for this role.

How many hours a day do administrative services & facilities managers work?

Administrative services and facilities managers primarily work in an office environment, where they oversee employees, manage groundskeeping activities, and visit other facilities under their supervision.

These professionals typically work full-time, and some may even work more than the standard 40 hours per week.

What does an administrative assistant do?

Responsible for ensuring that all facilities and amenities meet the health, environmental, safety, and security standards set by the local and/or national government.

Oversee the daily operations of the administrative department, evaluating the performance of staff and colleagues to ensure smooth and efficient functioning.

Establish and enforce deadlines for tasks within the department, ensuring that all objectives and targets are met in a timely manner.

Role in Project Management

A project administrator is responsible for a variety of duties throughout the project lifecycle. These duties typically include maintaining documentation, managing meetings, handling project budgets, and utilizing time management skills to keep the team on schedule.

In this article, we will delve into the specific roles and responsibilities of a project administrator and highlight the significance of this role within a project.

What is the difference between project manager and Project Administrator?

The project manager has the responsibility of ensuring the active participation of each team member in advancing the project. Meanwhile, the project administrator takes on the role of monitoring and tracking individual tasks. They closely examine the project schedule and gather progress updates from team members pertaining to each task.

According to Asana, a project administrator assumes four key roles throughout the project lifecycle.

Role in Strategic Planning

The Strategic Planning Manager position requires a bachelor's degree and typically reports to a director. They are responsible for managing subordinate staff in their daily work and are classified as a true first-level manager.

In this role, the Strategic Planning Manager ensures that project and department milestones and goals are met while adhering to approved budgets. They have full authority for personnel actions within their team.

If you want to know more about the job description and salary details of a Strategic Planning Manager, you can find it on Salary.com.

Role in Decision-making Process

One approach that is commonly used is the administrative model of decision-making. This model recognizes that decision-making often occurs in situations that are unclear and unpredictable. The administrative model is based on the understanding that decision-makers are faced with constraints such as limited motivation and time.

The administrative model of decision-making is an important concept to understand. It highlights the challenges that decision-makers face when making decisions in real-world scenarios. By recognizing these constraints, decision-makers can better navigate the complexities of decision-making.

If you want to learn more about the administrative model of decision-making, you can watch a video on study.com. This resource provides an overview of the model and the steps involved in the decision-making process.

Performance Metrics

Administrative key performance indicators (KPIs) are essential measurement tools used by companies to assess the quantity and quality of services provided by administrative professionals. These KPIs are typically aligned with employee objectives and assigned by managers to ensure that administrative team members are contributing to the organization's overall success and growth. By utilizing these KPIs, companies can effectively monitor and evaluate the performance of their administrative staff.

How to identify performance measures for administrative units?

Identifying performance measures for administrative units or functions is typically straightforward, especially for the upper two quadrants. One such measure is the quantity of service provided. Administrative units can easily identify the activities they perform and convert each activity into a measurable quantity.

By doing so, they can track and evaluate the level of effort put into providing services.

How do you track administrative assistant performance goals?

In order to track and monitor goals effectively, it is recommended for the administrative assistant to create a cohesive spreadsheet that clearly outlines the goal, the necessary steps to achieve it, and the deadline for completion.

The spreadsheet can also include a description of the desired outcome or result associated with each goal. Maintaining a record of the goals and their progress can be beneficial in evaluating performance and measuring success.

Listed below are 12 examples of performance goals for administrative assistants:

1. Streamline the document management process to increase efficiency and reduce errors.

2. Improve communication by implementing a centralized system for tracking and responding to emails.

3. Enhance organizational skills by implementing a more efficient filing system for physical and digital documents.

4. Increase productivity by developing and implementing time management strategies.

5. Improve customer service by proactively addressing client inquiries and concerns.

6. Enhance technical skills by attending relevant training programs or workshops.

7. Increase collaboration and teamwork by actively participating in cross-functional projects.

8. Improve accuracy and attention to detail in data entry tasks.

9. Develop effective project management skills by successfully managing and completing assigned projects.

10. Enhance professional development by attending industry conferences or seminars.

11. Improve problem-solving abilities by actively seeking solutions and proposing innovative ideas.

12. Increase knowledge of company policies and procedures by regularly reviewing and updating documentation.