Client Experience Manager Salary

By LeadLake Team   /   Job Category   /   2024
Back to Client Experience Manager Job Description

Determining Salary Factor

The salary of client experience managers is influenced by factors such as their education level, years of experience, company size, and industry. They have the potential to receive additional compensation through bonuses. Based on various sources, the average annual salary for a customer experience manager can range from approximately $43,572 to $110,958. The median salary for this role is approximately $56,500 per year.

Employee Experience Manager Job Description: What is it all About?

An Employee Experience Manager is responsible for creating and maintaining a positive customer experience for both employees and customers. Their role is to cultivate a collaborative working environment that enhances morale and productivity for all departments.

The job description of an Employee Experience Manager should be accurately defined to ensure clear expectations and responsibilities.

Salary Growth

The pay range for a Client Experience Manager can vary significantly, with differences of up to $42,500. This indicates that there are abundant opportunities for career growth and higher compensation based on factors such as skill level, geographic location, and years of experience.

How much does a senior Customer Experience Manager make?

The estimated total pay for a Senior Customer Experience Manager in the United States area is $167,594 per year. On average, they earn a salary of $104,148 per year. These figures are based on data collected from our users and represent the median of our proprietary Total Pay Estimate model.

Salary Progression

The salary of client experience managers is influenced by factors such as their education level, professional experience, company size, and industry. Additionally, they may receive bonuses as part of their compensation package.

Research indicates that customer experience managers earn an average annual salary ranging from approximately $43,572 to $110,958. The median salary for this role is around $56,500 per year.

Entry-level vs Experienced

There is a significant variation in the average pay range for a Client Experience Manager, with differences of up to $42,500. This indicates that there are numerous possibilities for career progression and higher salaries based on factors such as skill level, geographical location, and years of experience.

Certification

Acquiring a client manager certification can offer a competitive edge when seeking employment opportunities, as well as potentially enhance your earning potential.

How much does a customer success manager make?

Based on data from Salary.com, customer success managers in the United States typically earn an annual salary ranging from $97,444 to $135,660, with a median salary of $114,908.

Within the customer success field, 72% of professionals work in the software and IT industries.

The most effective strategy for building a strong customer success team is to attract and hire the right individuals from external sources.

If you are looking to advance your career in customer success, Hubspot's blog provides insights on how to progress from a representative role to a managerial position.

How to improve client experience?

Prioritizing the client experience within your firm is crucial. It is recommended to implement cross-departmental training and frequent knowledge-sharing meetings to achieve this. For example, your sales staff can communicate to the product team about customer complaints regarding stock availability.