The perception that lazy employees were responsible for the conditions of Dollar General stores was challenged for the author after they themselves became a store manager. A video showcasing the crowded and overwhelmed state of a Dollar General store, representing similar conditions in stores nationwide, has gained significant attention after being shared by an assistant manager.
Insider conducted interviews with nine former Family Dollar store managers who revealed that they were compelled to work exceptionally long hours, sometimes up to 80 hours per week, in order to ensure the smooth running of their stores. Despite frequently being engaged in low-level tasks, they were informed that they were not entitled to overtime pay. This sheds light on the toll, both physical and mental, that Family Dollar's commitment to low prices extracts from its employees.
From December 2013 to February 2015, I worked as an Assistant Manager at Family Dollar in Montgomery, Alabama. In this role, I provided excellent customer service by greeting and assisting customers, as well as addressing any inquiries or complaints they had. Additionally, I supervised employees who were involved in sales, inventory-taking, cash reconciliations, and providing services to customers.
Family Dollar offers a variety of career opportunities, including several management positions within their stores. These positions include assistant manager and store manager roles, which involve both administrative and supervisory responsibilities.
The assistant manager position assists in the day-to-day operations of the store, working closely with the store manager to ensure smooth operations and provide excellent customer service. The store manager position, on the other hand, oversees the overall management of the store, including hiring and training employees, managing inventory, and ensuring profitability.
Both assistant manager and store manager positions require strong leadership skills and the ability to effectively manage a team. They provide a chance to develop valuable administrative and managerial experience within a retail environment.
The average compensation for an assistant manager at Family Dollar stores, as reported by Glassdoor, is $13 per hour.
Pay for assistant managers can range from $8 to $23 per hour at Family Dollar stores.
Assistant managers and store managers at Family Dollar typically work full-time hours, with a regular work week consisting of five eight-hour shifts. It is not uncommon for managers to be required to work long hours and weekends.