On-Site Property Manager Job Description

By LeadLake Team   /   Job Category   /   2024

Onsite property managers have the primary responsibility of overseeing the daily operations of a specific property. They are in charge of conducting regular inspections of the grounds, facilities, and equipment to identify any repairs or maintenance requirements. Additionally, they are responsible for managing and supervising a team of maintenance workers, janitors, and other staff members. It is their duty to hire, train, motivate, and supervise all on-site staff. They are also responsible for promptly addressing any repair or maintenance needs that arise. Furthermore, they keep accurate records of essential financial data such as cash flow and tenant turnover.

What are the main responsibilities of an on-site property manager?

On-site property managers have the responsibility of collecting rent and other property fees from tenants and individual owners. They are also in charge of paying property expenses, such as taxes, mortgages, payroll, insurance premiums, and maintenance costs. Furthermore, it is their duty to report the property's financial status, occupancy, and expiring leases to property owners. Additionally, they are responsible for investigating and resolving tenant complaints and enforcing rules of occupancy.

What does an on-site property manager do?

The on-site property manager is in charge of the daily operations of a property, including supervising maintenance workers, janitors, and other staff members.

As an on-site property manager, your main responsibility is to maintain the property and ensure tenant satisfaction.

If you choose to pursue a career as an on-site property manager, you can expect a range of duties including overseeing operations, managing staff, and maintaining tenant happiness.

What should be included in a property manager job description?

The Property Manager job description should include a requirement for a specific level of experience from applicants. It is desirable for candidates to have a minimum of three years of experience in a related position, such as real estate sales.

Does a property manager have a role in tenant retention?

Having a property manager can actually improve tenant retention. The role and responsibilities of a property manager are often more extensive than what meets the eye. While they may handle day-to-day errands and services, they also have the ability to effectively manage the entire operation.

What is the difference between a property manager and a community manager?

A Property Manager and a Community Manager differ in their job responsibilities and the environments they oversee.

For instance, Property Managers are responsible for overseeing the maintenance of residential properties such as homes or apartment units.

Reference: Property Manager Job Description [Updated for 2023] - Indeed.

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Is knowledge of property management software required for an on-site property manager?

Property managers frequently employ software programs and applications to streamline their administrative tasks. These tools include automated invoicing systems, tenant communication platforms, and financial tracking software.

What skills do property managers need?

Effective communication is a vital skill for property managers, as it allows them to efficiently respond to tenant emails and clearly convey instructions to suppliers. Having strong written and verbal communication skills makes it easier for property managers to fulfill their responsibilities and ensure smooth operations.

Property managers should prioritize developing their communication skills as part of their property management basics. This will enable them to effectively convey information, address concerns, and efficiently coordinate tasks between tenants and suppliers.

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Are there any specific qualifications or certifications necessary to become an on-site property manager?

The minimum qualifications to become a property manager typically include being 18 years of age or older (in some states, the minimum age may be 21). Additionally, a high school diploma or GED is usually required. It is necessary to be a legal US citizen or have permanent residency. If required by your state, you must complete the necessary real estate pre-licensing coursework. Finally, passing your state real estate licensing examination is usually mandatory.

How do I become a Certified Property Manager?

In order to obtain certification as a property manager, there are several qualifications that must be met. Firstly, one must have at least three years of experience managing a portfolio of properties prior to receiving their certification. Additionally, it is necessary to hold a valid real estate broker's license. Furthermore, completion of a course in management ethics is a mandatory requirement. Moreover, there are seven other specified property management certification courses that must be completed before being eligible to sit for the two required exams.

Gaining property management certification can provide individuals with a competitive advantage in the field. By obtaining certification, professionals are equipped with specialized knowledge and skills that set them apart from others in their industry.

What are the different types of property management certifications?

There are several common property management certifications available for professionals looking to advance their career. One such certification is the Certified Professional Manager (CPM), which requires individuals to pass four exams in order to obtain the credential.

By earning this certification, property managers can demonstrate their expertise in the field and enhance their career prospects. It is a valuable qualification for professionals seeking to distinguish themselves in the property management industry.

If you are considering a career in property management, obtaining a relevant certification can help you stand out among other candidates and increase your chances of success. Research and choose the certification that aligns with your career goals and start working towards achieving it.

Do property managers need a license?

In many states, a valid real estate broker's license is a prerequisite for property managers, or they must be employed by a licensed realtor. Additionally, although there are no specific licensure requirements for property management, various organizations provide membership, education, and certification opportunities.

Why do you need a property management certification?

Property management professionals often choose to pursue certifications in order to enhance their skills and qualifications. These certifications can provide specialized knowledge in specific areas of property management, allowing them to secure more advanced positions in their field.

If you're looking to advance your career in property management, there are various certifications available that can help you achieve your goals.

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How much experience is typically preferred for this position?

The specific level of experience required for this position is not mentioned, although it is preferred that applicants have a BA/BS degree. If the candidate does not possess a degree, they may still be considered if they have 10+ years of relevant experience. Additionally, having a long tenure as an executive assistant at a reputable firm can compensate for the absence of a degree.

Although the job is classified as "entry-level," the organization is specifically seeking applicants with a minimum of two years of experience.

Do job postings ask for different levels of work experience?

When you are in the process of searching for a new job, you will encounter various job postings that require different levels of work experience. It is crucial to have a comprehensive understanding of job experience levels as you progress in your career, as it will assist you in selecting positions that align with your career objectives and keep you on the right path.

Understanding the significance of work experience and how it relates to your career can significantly impact your professional growth. Here are some tips to help you navigate the job market based on your level of experience.

By thoroughly assessing job experience requirements and leveraging your own experience, you can make informed decisions about the positions you pursue, and ensure that they align with your long-term career goals.

Which experience should be included on a resume?

When considering which experiences to include on a resume, the usual focus is on past jobs. This is understandable, as one's full-time work history typically serves as the main source of content for a resume. However, it is important to note that one's experience can encompass more than just traditional employment.

Reference: "Your Resume’s Work Experience Section: A Complete Guide | The Muse"

How many years of experience do you need to get a job?

The job is classified as "entry-level" but the job description explicitly specifies that the organization prefers candidates with a minimum of two years of experience. This is a common phenomenon as highlighted by a LinkedIn analysis, which revealed that 35% of entry-level positions mandate three or more years of experience.

It is important to address why entry-level jobs demand experience. As The Muse suggests, employers often seek candidates with prior experience to ensure that they possess the necessary skills and knowledge to excel in the role, thereby reducing training costs and increasing productivity right from the start.

What are the different types of work experience levels?

Job openings often list different work experience levels, including entry-level positions. Entry-level jobs are typically for those who are just starting in the workforce, either directly after finishing school or when transitioning to a new career in a different industry.

Having work experience is important for advancing in your career. It can provide valuable skills and knowledge that employers seek. Here are some tips on how to gain work experience and make the most of it to further your professional growth.

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What types of properties does an on-site property manager typically oversee?

The onsite manager will be responsible for overseeing all aspects of the property management process. This includes maintaining and repairing common areas, ensuring a 24/7 emergency response to tenant concerns, managing the overall community, screening prospective tenants, and marketing vacant units.

What is an on-site property management job?

On-site property management jobs play a crucial role in the overall operations of a property and are often considered as the initial step in a property management career. The contribution of on-site managers is vital in ensuring the smooth functioning of the entire property. Additionally, these positions offer practical training opportunities for individuals seeking to pursue a career in property management.

What is property management?

Property management involves the supervision and control of real estate assets, typically by a professional property manager or management company. This third party entity oversees various types of properties, including residential, commercial, industrial, and specialized properties.

Property management is defined as the responsible handling and administration of real estate assets. It encompasses a range of duties and responsibilities, which are carried out by individuals or companies specializing in this field.

Property managers play a crucial role in the efficient operation and maintenance of properties, ensuring that they are well-managed and meet the needs of owners and occupants. They handle various tasks, including tenant relations, maintenance coordination, financial management, and legal compliance.

There are different types of property management, depending on the nature of the property and its intended purpose. These include residential property management, commercial property management, industrial property management, and management of properties with specialized uses.

Overall, property management requires expertise in handling various aspects of real estate, ensuring the smooth functioning and profitability of properties under their care.

Why are on-site managers important?

On-site managers play a crucial role in ensuring the smooth functioning of the entire property. They also provide valuable practical training for individuals aspiring to become property managers, which is particularly significant due to the limited availability of formal property management training or degrees in this field offered by colleges. Many on-site managers who seek upward career progression often transition into the role of property managers.

How many properties does a property manager oversee?

In the multifamily industry, it is common for property managers to be responsible for managing multiple properties simultaneously.

Conversely, property managers in the commercial real estate industry tend to focus on overseeing one very large property.

Advancing in a property management career, the next step often involves taking on regional property manager roles.

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Are there any specific maintenance or repair tasks that an on-site property manager is responsible for?

The property is regularly inspected by the management to ensure that all necessary maintenance and repair tasks are carried out promptly. This includes cleaning, trash removal, pest control, repairing any damage caused by pests or weather, and addressing issues related to water leakage.

What does a property manager do?

Property managers are responsible for a wide range of tasks related to property management. While maintenance is an important aspect of their role, it is not an easy one. In addition to managing repairs and maintenance, property managers have many other responsibilities to handle.

Property management and maintenance are closely linked, and property managers play a crucial role in ensuring the smooth running of properties. However, it is important to acknowledge that this responsibility is demanding and requires skilled management.

Why is regular property maintenance important?

Regular maintenance is crucial for property management as it provides an ongoing assessment of the property's condition and determines when it requires attention. This proactive approach helps avoid unforeseen challenges and costly repairs. To effectively handle routine maintenance, a skilled property manager is responsible for:

1. Conducting regular inspections to identify any issues or areas that need attention.

2. Coordinating necessary repairs and maintenance tasks promptly and efficiently.

3. Staying up to date with maintenance schedules and ensuring that all required tasks are completed on time.

By adhering to these responsibilities, a proficient property manager ensures that the property is well-maintained and minimizes the risk of unexpected problems.

Who is responsible for tenant maintenance?

In the realm of apartment maintenance, it is important to understand that while tenants may have some obligations, the primary responsibility lies with the landlord or property manager. However, depending on local laws, renters may be required to carry out certain preventive and corrective maintenance tasks.

ApartmentAdvisor explains that apartment maintenance entails various tasks that ensure the proper functioning and upkeep of the property. It is primarily the responsibility of the landlord or property manager to address these maintenance needs. However, tenants may have to fulfill their obligations as outlined in their lease or local regulations.

It is beneficial for both parties to have a clear understanding of their respective responsibilities in order to maintain a well-kept and functional living environment. Communicating and addressing maintenance requests promptly can help ensure a positive rental experience for both tenants and landlords.

How can a property management company help a tenant?

It is crucial to have a reliable channel through which tenants can contact you. Property management companies often utilize email, text, or web forms, but these methods can become disorganized and confusing. To streamline communication, it is beneficial to implement a resident portal using property management maintenance software. This portal allows tenants to easily make requests, provides organization for those requests, and enables tracking of their progress.

Source: "The Complete Rental Property Maintenance Checklist" by Buildium

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Can you elaborate on the financial management aspect of this role?

Financial managers play a crucial role in maintaining the financial well-being of a company. They offer valuable insights into the increasing costs of raw materials, closely monitor liquidity and cash flow, and assist in maintaining compliance with regulatory requirements. Additionally, financial managers analyze and evaluate financial projections to help the company make informed decisions.

What is financial management & why is it important?

Financial management is a crucial aspect of running a business, as it involves effectively managing the company's finances in order to achieve its objectives. This responsibility extends beyond the finance department, as all decisions made within the organization have financial implications. Therefore, it is essential for managers in every department to collaborate closely with financial personnel.

In the realm of financial management, the role of finance and the financial manager cannot be understated. They play a vital role in ensuring the financial health and success of the business. In order to effectively fulfill their responsibilities, financial managers require cooperation and coordination from all areas of the company.

By recognizing the significance of financial management and encouraging a collaborative approach, businesses can enhance their overall financial performance and achieve their goals more effectively.

What does a financial manager do if there is a problem?

The finance department is often the go-to department when problems arise, particularly related to funding and payments. One of the key responsibilities of a financial manager is to address cash shortages, which can be a challenging task.

According to Talentedge, there are eight major roles and functions associated with financial management.

What are the key activities of a financial manager?

The financial manager undertakes several key activities. One of these activities is financial planning, where they prepare a financial plan that outlines projected revenues, expenditures, and financing needs for a specific period. Another important activity is investment, where the financial manager invests the firm's funds in projects and securities that offer high returns relative to their risks.

These roles and responsibilities are discussed in more depth in section 16.2 of the book "The Role of Finance and the Financial Manager."

What is the role of a finance manager?

The role of a finance manager is crucial as they analyze the resources needed by a company during a specific period. Planning assists in demonstrating to lenders that a company is proficient in managing funds and will allocate them wisely. Moreover, it enables companies to address uncertainties by ensuring sufficient funds are allocated for that purpose.

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How does an on-site property manager handle lease agreements and tenant screenings?

The property manager is responsible for overseeing all aspects of the property, such as keeping track of supplies, hiring contractors for maintenance work, and collecting rent from tenants.

In addition, the property manager reviews applications from potential tenants to ensure they meet the necessary requirements for tenancy.

How does a lease agreement work?

A lease agreement is a mutual agreement between potential tenants and property managers.

Both parties have certain expectations - tenants want to ensure the property meets their needs, while property managers want responsible tenants who will take care of the property and make timely payments.

Property managers play a crucial role in managing rental properties and facilitating this agreement.

Who is responsible for selecting and rejecting tenants?

The responsibility for selecting or rejecting tenants may vary depending on the property management agreement between the landlord and the property manager. In general, it is recommended that the property manager maintains written agreements only with the landlord and not with the tenants, unless they have a financial interest in the property being rented.

Should a property manager sign a lease agreement?

It is not advisable for a property manager to sign a written lease agreement on behalf of the landlord, considering risk management concerns. Instead, contracts or addendums should include the names of both the tenant and landlord and must be signed solely by them.

Can a property manager take legal action against a tenant?

Tenants establish a lease agreement directly with the landlord, rather than the property manager. It is important to clarify that the property manager does not have the authority to initiate any legal actions against tenants on behalf of the landlord. Property management agreements are made between the property manager and the landlord.

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Are there any specific legal requirements or regulations that an on-site property manager must adhere to?

Property managers are required by state regulations to follow specific practices when managing tenant and owner funds and collecting fees. Additionally, they must also abide by landlord-tenant laws established by the state, which aim to protect all parties involved - tenants, owners, investors, and managers. It is crucial for property managers to have a comprehensive understanding of these local legal requirements in order to ensure compliance with laws related to fair housing, rent control, security deposits, eviction, and maintenance and repair standards.

In California, for example, it is mandated by law that certain profit-generating properties must have on-site managers available 24/7 to provide services and protect tenants. Failure to meet this requirement can result in sanctions, although the law may have limitations in relation to smaller buildings.

Furthermore, property managers are obligated to avoid discrimination in the management, rental, leasing, and negotiation of real property. They must operate in accordance with fair housing laws and regulations, and comply with all federal, state, and local laws pertaining to discrimination.

Are property management laws complicated?

Understanding property management laws can be challenging, even for experienced professionals in the field. While California's property laws may not be as complex as those in other states, they are still thorough and occasionally confusing to navigate. Property management law in California is closely linked to real estate law, affecting various aspects of managing properties throughout the state.

Does a property manager discriminate?

The Property Manager is obligated to adhere to fair housing laws and regulations and must not engage in any form of discrimination during the management, rental, lease, or negotiation of real property.

Furthermore, the Property Manager must comply with all federal, state, and local laws pertaining to discrimination in order to maintain a legal and ethical approach to property management.

These ethical standards are outlined in the Code and Standards of the National Association of Residential Property Managers (NARPM) and serve as a guide for the actions of Property Managers.

How many hours a day should a site manager maintain?

Under California law, it is mandatory for profit-driven properties to have on-site managers available 24/7 to provide services and ensure the safety of tenants. Failure to comply with this requirement can lead to sanctions, although there are specific exemptions for smaller buildings.

How do I get information about property management laws in my state?

This guide provides an overview of state-level property management laws, but it may not cover local county and city laws.

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Is it common for on-site property managers to work on weekends or holidays?

On-site property managers generally work standard business hours from Monday to Friday. However, they may occasionally have to work evenings and weekends to address emergencies or show vacant units to potential tenants.

Should you hire an onsite property manager?

Hiring an onsite property manager can be a daunting task, especially if your current resident manager has been with the property for a significant period of time. Whether they have moved on to another opportunity within your organization or elsewhere, it is important to follow a proper process to find a replacement.

When it comes to hiring an onsite property manager, there are certain best practices that you should consider. These practices will help ensure that you find the right person for the job and maintain the smooth operation of your property.

Visit the Rentec Direct blog for the full article on best practices for hiring an onsite property manager.

What are the benefits of working in property management?

Working in property management offers the advantage of avoiding strenuous physical labor. When there are substantial repairs required for a property under your care, you will simply oversee the process and delegate the work to a team of skilled tradesmen. As a property manager, your role will primarily involve coordination rather than execution.

How much do property managers make a year?

On average, property managers earn around $55,000 per year, with most falling within the range of $42,000 to $85,000 annually. This is considered a decent salary due to the high demand for skilled property managers in the real estate industry.

One advantage of being a property manager is the opportunity to work with a diverse array of individuals in the real estate sector. Additionally, property managers typically have the advantage of not having to work on weekends, holidays, or excessively long hours.

If you are considering a career as a property manager, it may be helpful to explore a comprehensive list of the major pros and cons.

Should you still work as a property manager?

It is recommended to work as an employed property manager for a few years in order to acquire experience and save money. After this period, many individuals often feel prepared to move forward and pursue their aspiration of owning a business. It is important to acknowledge that embarking on this path will pose challenges and require problem-solving skills.

However, it is crucial to consider both the advantages and disadvantages of being a property manager.

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How does an on-site property manager handle property inspections and maintenance requests?

In order to efficiently and effectively manage rental property maintenance requests, it is recommended to follow a structured routine.

Developing a standardized request tracking system can help streamline the process and ensure that all requests are properly documented and attended to.

It is important to establish clear roles and responsibilities to determine who will be responsible for fixing the maintenance issues, whether it is an in-house maintenance team or external contractors.

Keeping open lines of communication with tenants is crucial to promptly address any concerns or issues that arise.

Lastly, it is essential to budget for both routine and unexpected maintenance repairs in order to ensure that there are sufficient funds available to handle any necessary repairs or replacements.

How does a property manager handle maintenance requests from tenants?

Property managers are responsible for both scheduled maintenance and addressing maintenance requests from tenants. One way they manage these requests is through a system that allows tenants to submit repair and service requests to the maintenance team. Throughout the process, tenants receive updates on the status of their requests until the work is finished.

Property maintenance management involves not only regular maintenance but also handling maintenance requests from tenants. A system is employed wherein tenants can directly submit repair or service requests to the maintenance team. Tenants receive updates on the progress of their requests until the work is completed.

Do property managers conduct inspections?

Property managers typically conduct inspections and may charge a nominal fee. This practice helps management identify and address potential problems before they escalate. Are eviction warranties or screening guarantees available? Some companies provide eviction warranties for an additional fee, offering comprehensive coverage in the event that a tenant needs to be evicted.

What is the authority of property maintenance inspection?

The Department of Property Maintenance Inspection has been established, and the individual responsible for overseeing it is referred to as the code official.

The code official may appoint deputies to assist with the enforcement of the International Property Maintenance Code Year 2009 Edition.

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Are there any additional skills or qualities that are highly valued in an on-site property manager?

After careful consideration, we have identified five essential qualities that a job candidate must possess. These qualities include teamwork, a strong willingness to learn, effective communication skills, self-motivation, and the ability to fit into our company's culture.

What makes a good manager?

Managerial skills are essential for effectively managing tasks and people. A competent manager is known for being organised, empathetic, and having clear communication skills to provide support to a team or project. Additionally, managers should possess a combination of soft skills and relevant technical skills related to their industry.

When crafting a resume, it is crucial to highlight the most valuable skills that you possess. Here are ten examples of skills that can enhance your resume:

1. Leadership: Demonstrating the ability to guide and motivate a team towards achieving goals.

3. Problem-solving: Identifying issues and developing innovative solutions.

4. Time management: Efficiently managing tasks and prioritizing responsibilities.

5. Adaptability: Being flexible and open to change in different situations.

6. Collaboration: Working effectively with others to achieve collective objectives.

7. Strategic thinking: Analyzing situations and making well-informed decisions for long-term success.

8. Emotional intelligence: Understanding and managing emotions to maintain positive relationships.

9. Technical expertise: Possessing industry-specific knowledge and skills.

10. Organizational skills: Being able to coordinate and manage multiple tasks efficiently.

Incorporating these skills in your resume can make you stand out and increase your chances of securing a managerial position.

What are professional skills?

This article provides a definition of professional skills and explores 15 different types of soft skills. Professional skills or soft skills encompass various habits, characteristics, and abilities that contribute to effective performance and success in the workplace. These skills can be advantageous for both individuals and their employers, as well as benefiting colleagues.

Here is a list of 15 types of professional soft skills. Each skill is defined and explained to provide a comprehensive understanding:

2. Collaboration: The capacity to work well with others towards a common goal.

3. Adaptability: The willingness to embrace change and adjust to new situations.

4. Problem-solving: The skill to identify and resolve issues in a logical and efficient manner.

5. Creativity: The ability to generate and implement unique and innovative ideas.

6. Critical thinking: The aptitude to objectively analyze and evaluate information.

7. Leadership: The capability to guide and inspire others to achieve desired outcomes.

8. Time management: The skill to prioritize tasks and complete them within designated timeframes.

9. Teamwork: The ability to collaborate and cooperate with others to achieve collective goals.

10. Adaptability: The willingness to embrace change and adjust to new situations.

11. Emotional intelligence: The capacity to understand and manage one's own emotions, as well as empathize with others.

12. Conflict resolution: The skill to address and resolve disputes in a constructive and diplomatic manner.

13. Networking: The ability to build and maintain positive relationships with others in a professional context.

14. Decision-making: The capacity to make sound judgments and choices based on analysis and consideration.

15. Professionalism: The commitment to exhibiting exemplary behavior and attitudes in the workplace.

Developing professional skills requires effort and practice. Here are some tips to enhance your professional skills:

1. Seek feedback: Actively solicit feedback from colleagues and superiors to identify areas for improvement.

2. Continuous learning: Engage in ongoing learning and development to stay updated and acquire new knowledge and skills.

3. Set goals: Establish clear and realistic goals to guide your professional growth and development.

4. Embrace challenges: Be open to taking on new and challenging projects to hone your skills and expand your capabilities.

5. Develop a growth mindset: Cultivate a mindset that embraces learning, growth, and resilience.

By implementing these strategies, you can enhance your professional skills and increase your effectiveness and success in the workplace.

What skills do you need for a job?

Possessing specific job skills can enhance your value to potential employers. Marketable skills that are valuable for any job typically include communication, problem-solving, and teamwork.

Being skilled in problem-solving enables you to analyze and resolve issues efficiently, demonstrating your capacity to overcome challenges and achieve desired outcomes.

Furthermore, possessing strong teamwork skills demonstrates your ability to work collaboratively with others towards shared goals, fostering a positive and productive work environment.

By acquiring these valuable skills, you can significantly elevate your appeal to potential employers and increase your chances of securing employment.

What are the additional skills on a resume?

In this section, we will analyze the additional skills mentioned on a resume and assess whether they can be categorized as hard skills or soft skills. Moreover, we will focus on effective strategies for writing the skills section. Hard skills are considered the primary additional skills to include on a resume.