Utility Billing Clerk Job Description

By LeadLake Team   /   Job Category   /   2024

Job Descriptions

Responsible for maintaining billing records, issuing invoices and collecting payments from customers. This position may also involve preparing and filing correspondence.

Responsible for billing and collecting payments for utilities customers. This position may also be responsible for maintaining customer files and records.

Responsible for billing customers for their usage of utilities, such as water, sewer, and electricity. This position may also be responsible for issuing customer service tickets, or answering customer questions about their utility bills.

Responsible for billing and collecting payments from customers for services such as electricity, water, and trash. They may also be responsible for issuing customer service tickets and directing customers to the appropriate department for resolution of their issue.

Responsible for the accurate recording and submission of utility bills to customers. This position may also include the reconciliation of billing and account balances. This position oversees the day-to-day operations of the billing department.

Skills, Knowledges and Proficiencies

  • Organizational skill.
  • Paying attention to detail.
  • Good customer service skills.
  • Familiarity with office software and equipment.
  • Ability to work independently.
  • Ability to meet deadlines.
  • Ability to handle confidential information.
  • Good math skills.
  • Familiarity with city ordinances.

Duties and Responsibilities

The duty is to compile, process, and print billing statements for customers. The utility clerk is responsible for verifying the accuracy of customer billing information and for preparing billing statements in a timely manner. The utility clerk may also be responsible for other tasks related to the billing process, such as entering data into billing software.

The duty is to process and invoice customers for their utility services. Utility bills are due within 30 days of the date of service. The clerk is responsible for maintaining accurate records of customer accounts, issuing refunds and credits when necessary, and providing customer service. The utility clerk is also responsible for the safe and proper storage of hazardous materials.

The duty is to generate bills and check customers' account information. This position may require various tasks such as answering phones, issuing refunds, and inputting data into billing software. To be successful in this position, an individual must be able to work quickly and efficiently, have excellent customer service skills, and have attention to detail.

The duty is to enter and process electric, gas and water utility invoices. This clerk is responsible for calculating and submitting bills to the utility company. This clerk is also responsible for maintaining customer accounts and records. The clerk is also responsible for communicating with customers regarding their account and billing.

The duty is to process and provide customers with billings for their utility services. This individual is responsible for verifying customer information, entering billing information into the billing system, and providing customers with billing statements. The utility billing clerk must have excellent customer service skills and be able to work independently.

Requirements and Qualifications

Require some skills such as paying attention to detail, working well under pressure and customer service. If you are interested in this type of job, it is important to have good communication skills and to be able to handle stress.

Require to be in contact with customer and handle their billing. They need to be able to handle billing inquiries and issue invoices. They also need to be able to keep track of customer payments.

Require working with a computer and a lot of numbers. They need to be able to understand instructions from customer, type in the numbers, and print the bill. They also need to be able to keep track of the customers account so that they can correct any mistakes that are made.

Require a lot of attention to detail and accuracy. The utility billing clerk is responsible for entering the customer's account number, account type, and account number verification code into the billing system. The utility billing clerk is also responsible for reviewing and approving invoices and adjusting billing rates as needed.

Require to be very organized and efficient when dealing with customer. They need to be able to take customer's information and identify the account that customer is trying to billing for. They will then need to process the customer's request and generate the bill. Finally, the clerk will need to distribute the bill to the customer.

Career Tips

Have excellent organizational skills, be able to handle multiple tasks simultaneously, and have a strong attention to detail. In addition, you must be able to work independently and be able to handle stress effectively.

Have excellent organizational skills and be able to maintain accurate records. You will need to be able to enter data into a computer system and to read and understand billing codes. You will also need to be able to answer customer questions and handle disputes. In order to be a good utility billing clerk, you need to have a good eye for detail and the ability to focus on task at hand.

Be organized and able to quickly process payments. You must be able to keep up with the ever-changing billing procedures and know how to submit accurate invoices. In addition, you must be able to communicate with customers to ensure that they are properly billed and that payments are received. Finally, you must have a good working knowledge of computers and software so that you can process invoices and payments efficiently.

Be able to keep track of your time, be organized, and be able to work quickly. You will also need to be able to read and understand written and electronic billing records, and be able to answer customer questions.

Be able to efficiently and accurately complete various billing tasks. You should be able to accurately enter customer information, generate invoices, and track payments. In addition, you should be able to troubleshoot billing problems and keep track of billing trends.

Disclaimer
The information above are provided for example and educational purpose. To validate the information, you must confirm the data with the qualified professional or related institution.